Return and Refund Policy
At Babyket, we are committed to providing you with a satisfying shopping experience. If, for any reason, you are not entirely satisfied with your purchase, you can return it for a refund according to the following terms:
- Return Period: You have 30 days from the date of purchase to return a product. After this period, we will not be able to accept returns.
- Product Condition: Returned products must be in their original, unused condition and in their original packaging.
- Shipping Costs: Shipping costs for returned items are the responsibility of the customer. We recommend using a trackable shipping service to return your product, as we do not guarantee that we will receive your returned item.
- Return Process: To initiate a return, please contact us at: contact@babyket.com. We will provide you with the necessary return instructions.
- Refund: Once we have received and inspected your return, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few days.
- Non-refundable items: Certain types of items cannot be returned, including perishable products and personalized items. Please check the description of each product for specific details.
For any questions regarding our return and refund policy, please do not hesitate to contact us at contact@babyket.com.