Shipping Policy

  1. At Babyket, we do everything possible to ensure your orders are shipped as quickly as possible. This shipping policy explains the delivery terms, delivery times, and shipping costs applicable to all orders placed on www.babyket.com.
  2.  Delivery Area
    We ship our products to major national and international destinations. For shipments outside our delivery area, please contact us at contact@babyket.com for a personalized estimate.
  3.  Order Processing Times
    All orders are processed within 1 to 3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
  4. Delivery Times
    1. You will receive a tracking number by email as soon as your order is shipped.
      Our products are carefully selected and shipped directly from our partner workshops to guarantee quality, safety, and fair prices.
      We are constantly working to optimize our delivery times to deliver to you as quickly as possible, without compromising on quality.

      🚚 Standard Delivery: 8 to 12 business days, the majority of our orders arrive before the scheduled date.                                           
                                                                                        
  5. Shipping Costs
    Shipping costs are calculated based on the weight, size of the package, and destination. They are displayed and added to the total order before payment validation. Delivery fees for any order including multiple items will be calculated based on the total weight of the order.
  6.  Order Tracking
    Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This number allows you to track your package directly on the carrier's website.
  7.  Delivery Address
    Please ensure that the delivery address provided during the order is accurate and complete. Babyket cannot be held responsible for delays or undelivered packages due to incorrect addresses.
  8.  Delivery Delays
    While we strive to meet the indicated deadlines, delays may occur due to external factors (customs, weather conditions, etc.). In case of significant delay, please contact us for an update on your delivery.
  9.  Lost or Damaged Packages
    If your package is lost or arrives damaged, please inform us within 48 hours of the expected receipt. We will work with the carrier to resolve the issue as quickly as possible and, if necessary, arrange for a new shipment or refund your order.
  10. Contact
    For any questions regarding our shipping policy or for assistance with an ongoing order, you can contact us at contact@babyket.com.